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Pricing
You pay a percentage of each successful card payment. There is no fixed fee per payment, no setup fee and no monthly fee.
2.25%
UAE-issued cards
2.7%
International cards
AED 0
Setup fee, monthly fee and fixed fee per payment
| What | Price |
|---|---|
| Card issued in the UAE | 2.25% of the payment |
| Card issued outside the UAE | 2.7% of the payment |
| Fixed fee per payment | None |
| Setup fee | None |
| Monthly fee | None |
| Payouts | The next working day (T+1) |
| Chargebacks | AED 100 per case |
How the fee is worked out#
- The country that issued the customer's card sets the rate. TigerPay learns it when the payment succeeds, so the fee is set at that moment.
- If the issuing country is not known, the international rate applies.
- You pay a fee only on payments that
succeeded. - The fee is rounded to the nearest fils, with halves rounded up.
Examples#
| Payment | Card | fee | net |
|---|---|---|---|
| AED 340.00 | UAE | "7.65" | "332.35" |
| AED 340.00 | International | "9.18" | "330.82" |
| AED 10.10 | UAE | "0.23" | "9.87" |
Where you see it#
Every succeeded payment has two fields: fee, the TigerPay fee, and net, which is the amount minus the fee. Both are in AED and both are null until the payment succeeds. They are also in the payment.succeeded webhook.
If TigerPay has agreed a different rate with you, the fee on your payments follows that rate.
Other things to know#
- Only AED payments are supported.
- Live payments start after TigerPay has verified your business and website. Test mode moves no real money.
- Chargebacks are charged at AED 100 for each case.